POSITION SUMMARY

Responsible for installation and maintenance of fiber/wireless Internet and telephone services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ability to perform installation, troubleshooting and repair of both VoIP telephony and Internet services to residential and business customers.
2. Ability to read complex prints and understand fiber optic splicing spreadsheets.
3. Ability to maintain accurate customer and splicing records
4. Ability to perceive differences in wire and cable colors and possess considerable hand-eye coordination and concentration.
5. Possess a basic understanding of Wi-Fi networks including hands-on experience with switches, routers, and gateways.
6. Install and maintain microwave radios as well as Radwin and Tarana wireless gear on towers.
7. Maintain equipment at the Public Safety Answering Point (PSAP).
8. Understanding of Ethernet networking including equipment configuration, VLAN's, QoS is preferred.
9. Ability to work overtime on a rotating call-out schedule and take emergency call-outs as necessary. This would include being available via cell phone while on call.
10. Must participate in sales of company products and services.
11. Must demonstrate excellent interpersonal communication skills and be able to work with limited supervision.

POSITION REQUIREMENTS

1. Associate Degree in Business Administration or related field preferred.
2. Five years telecommunications experience including 2 years in a CPE installation and maintenance environment as well as basic understanding of electrical theory.
3. Must have or be willing to complete Radwin and Calix Certification.  
4. Must pass the Colorado Bureau of Investigation background check.
5. Must possess or be able to obtain a valid Colorado Driver’s license.
6. Must have a sense of integrity and urgency for completing tasks and interacting directly with customers.
7. Must possess strong interpersonal skills and the ability to communicate clearly with customers and coworkers.
8. Must adhere to the Cooperative’s safety manual, policies, procedures, service rules and regulations.
9. WorkKeys: Reading for Information-5, Applied Mathematics- 4, Locating Information-4

WORKING CONDITIONS

1. Some work may be performed on utility poles, carrying and working aloft on ladders, in cable vaults and ditches.
2. Some work may be performed in attics and crawl spaces as well as rooftops.
3. Travel outside of the service area may be required.
4. Must be able to perform activities listed in the position description.
5. Typical activities performed are driving, sitting, kneeling and walking, working at various heights above the ground and from aerial devices.

This job description describes the general nature of this position and is not an exhaustive list of all duties and responsibilities required of this position.

San Luis Valley Rural Electric Cooperative, Inc. is an Equal Opportunity Employer.  All employment is decided based on qualifications and business needs.